Terms & Conditions
Welcome to RUMI. By accessing or using our website, placing an order, or engaging with our services, you agree to be bound by the following Terms & Conditions. Please read them carefully as they define your rights and obligations when interacting with our brand.
1. General Use
By using this website, you confirm that you are at least 18 years of age or accessing the site under the supervision of a legal guardian. You agree to use our platform only for lawful purposes and in a manner that does not infringe upon the rights of RUMI or any third party.
RUMI reserves the right to update or modify these Terms at any time without prior notice. Continued use of the website implies acceptance of any changes.
2. Products & Representation
We strive to present our products with the highest level of accuracy. However, slight variations in colour, texture, or finish may occur due to lighting, screen settings, or the natural characteristics of premium leather.
All product descriptions, pricing, and availability are subject to change without notice.
3. Orders & Acceptance
Placing an order constitutes an offer to purchase. All orders remain subject to acceptance and availability. RUMI reserves the right to refuse or cancel any order for reasons including but not limited to:
Product unavailability
Pricing or listing errors
Suspicion of fraudulent activity
Incomplete payment
4. Pricing & Payment
All prices displayed are in the applicable local currency unless stated otherwise. Payments are securely processed via Stripe’s encrypted gateway.
RUMI does not store or have access to your complete card or payment details.
5. Shipping & Delivery
We aim to dispatch orders promptly. Delivery timelines may vary based on location and external factors beyond our control. Any estimated delivery dates provided are indicative and not guaranteed.
RUMI shall not be held responsible for delays caused by courier services, customs, or unforeseen circumstances.
6. Returns & Exchanges
We accept returns or exchanges in accordance with our Return Policy. Returned items must be unused, in original condition, and with all original packaging intact. Approval is subject to inspection upon receipt.
Please refer to our Returns & Exchanges section for full details.
7. Intellectual Property
All content on this website, including text, images, logos, graphics, and design elements, is the exclusive property of RUMI and may not be copied, reproduced, or distributed without written permission.
8. Limitation of Liability
RUMI shall not be liable for any indirect, incidental, or consequential damages arising from the use or inability to use our website or products, except where required by law.
Our maximum liability shall not exceed the total amount paid for the product purchased.
9. User Responsibilities
You agree not to misuse this website, upload harmful content, attempt unauthorised access, or interfere with the security or functionality of the platform.
10. Privacy
Your use of our website is also governed by our Privacy Policy, which outlines how we collect and protect your personal information.
11. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of Australia. Any disputes will be handled under the jurisdiction of Australian courts.
12. Contact Information
For any enquiries regarding these Terms & Conditions, please contact us at:
Support Email: support@myrumi.store
By using the RUMI website, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.